The company says it’s “significantly faster” and has stronger Wi-Fi capabilities for better performance. It also has new features, like the ability to connect to Amazon’s Mayday service for customer support.
The complaints were mainly about prices, service, logistics and frauds, the statement said.
The company monetizes primarily through the sale of virtual items, provision of various forms of online marketing services, and commissions from e-commerce sales on the platform. It is actively developing additional monetization opportunities to diversify revenue streams through online games, online knowledge-sharing and other products and services.
The company recruited 28 students in the first batch, including 16 women from vocational schools and universities. All are from poor families. The candidates were trained in Suzhou, Jiangsu, about 4,000 kilometers from Lhasa.
The company provides surveillance systems to schools, businesses and transportation systems in several countries, investing up to eight percent of its annual revenue in research and development in China and North America.
The company is working to help more rural students in China access digital technologies. Last year, Apple said it would donate 25 million yuan to the China Development Research Foundation as part of its efforts to help students in the nation's less-developed areas.
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The company is also testing driverless grocery delivery vehicles, in partnership with UK-based tech company Oxbotica.
The company projects its net revenue will increase to between 7.21 billion yuan and 7.63 billion yuan in the third quarter, but it said the forecast is subject to "substantial uncertainty".
The company is also seeking to defer or reduce rent payments on its theaters.
The company will continue expanding its network for clean energy this year, aiming to transfer some 12.6 billion kilowatts of clean energy compared with the total 42 billion kilowatts of energy in total.